Terms of Sale

The product

The Personalised Signed Edition is a physical copy of Energy: A New Way to Live, personally signed by the author, Vimal Odedra, with a handwritten dedication based on the name and any note you provide at checkout. The exact wording of the dedication is at the author's discretion — we cannot guarantee your requested wording will be reproduced verbatim.

Price and payment

The book price is shown in pounds sterling (GBP) at checkout and does not include shipping. Shipping is calculated separately based on your delivery destination and shown before you pay. The total you are charged is the book price plus shipping. Payment is processed securely by Stripe; we do not see or store your card details. An order is only placed once payment has been successfully verified.

Stock availability

Each Personalised Signed Edition print run is limited. We take reasonable steps to prevent selling copies we do not have, but in the rare case that a payment is taken for a copy that turns out not to be available, we will contact you to offer a full refund or, if you prefer, add you to the list for the next available copy.

Gift purchases

If you purchase as a gift, the dedication will be addressed to the recipient name you provide. The order confirmation and receipt are sent to the purchaser's email address, not the recipient's, unless you tell us otherwise.

Delivery

We aim to prepare and dispatch Personalised Signed Editions within 7 working days after your order is accepted. Delivery times after dispatch vary according to the destination and delivery service used. Any estimated delivery time shown at checkout or in your order confirmation is an estimate unless we expressly agree a specific delivery date with you.

If circumstances outside our reasonable control cause a delay, we will contact you where reasonably possible. Your statutory rights relating to delivery are not affected.

Cancellation and returns

Each Personalised Signed Edition is prepared specifically for you and includes a handwritten dedication based on the personalisation details you provide. Because the book is clearly personalised, the usual right to cancel an online purchase simply because you have changed your mind does not apply once the personalised order has been accepted.

This does not affect your legal rights if the book is faulty, damaged, not as described, or if we have made an error in the personalisation.

If you contact us before we have begun personalising your book, we may be able to cancel the order and issue a refund. Please contact us as soon as possible. This additional cancellation option is offered at our discretion and does not affect your statutory rights.

Faulty, damaged or misdescribed goods

Your statutory rights are not affected by these Terms. The book must be of satisfactory quality, fit for purpose and as described, in accordance with the Consumer Rights Act 2015.

If your copy arrives damaged or faulty, is not as described, or contains a personalisation error caused by us, please contact us at orders@energy.voyage as soon as reasonably possible. Depending on the circumstances and your legal rights, we will arrange an appropriate remedy, which may include a replacement or refund.

Nothing in these Terms limits or excludes any rights or remedies that cannot lawfully be limited or excluded.

Lost or delayed parcels

If your order has not arrived within the expected delivery period, please contact us and we will investigate with the delivery provider. If the parcel is confirmed lost, or we otherwise have a legal obligation to provide a remedy, we will arrange an appropriate replacement or refund. Your statutory rights are not affected.

Personalisation errors

If a dedication is written incorrectly due to our own error (for example, misreading the name you provided), contact us and we will put it right at no cost to you. A spelling or naming error submitted incorrectly at checkout is not something we can be automatically responsible for, but we will always try to help — and this does not affect your statutory rights under the Consumer Rights Act 2015 for any other fault, damage, or mis-description.

Governing law

These Terms and any contract between you and LiYF Limited are governed by the laws of England and Wales. If you are a consumer resident elsewhere, you will also retain the benefit of any mandatory protections provided to you by the laws applicable in your country of residence.

Nothing in these Terms is intended to restrict any right you may have under applicable law to bring proceedings in a court that has jurisdiction to hear your claim.

Contact

Questions about an existing order can be sent to orders@energy.voyage. General enquiries can be sent to info@energy.voyage or via our contact form. General website terms are covered separately in our Terms of Website Use.